Download here: http://gg.gg/p2lut
*Download Vonage Business Desktop
*Vonage Windows Download
*Vonage Business Phone
*Download Vonage For Pc
Click on your Profile icon, then click on Settings and go to Audio settings in Vonage Business and select Krisp microphone and speaker. Mute the Noise Choose the correct microphone in Krisp menu. Make sure that Mute Noise toggle is turned on in Krisp app. Start a Vonage Business call Start a Vonage Business call and enjoy a noiseless. Send calls, receive texts and control your Vonage Business Communications phone system directly from your computer. Complimentary to Vonage Business Communications customers. Desktop app download for Mac. Desktop app download for PC. Vonage Business changed the game to allow me not only to keep my same State-side home number and apply it to my cell phone for answering calls but, to also receive calls on the Vonage Softphone app while I’m in Europe while having a European SIM chip in the cell phone. Plus, I do not get charged International carrier charges or deducted credit. Vonage Enterprise for AD is a cross-platform Unified Communication as a Service (UCaaS) solution available for Android and iPhone/iPad devices as well as Windows and Mac computers on the desktop. The Vonage Enterprise for AD app is a solution for IP telephony, video.
Yealink phones purchased from Vonage Business are delivered and are ready for use. A Factory Reset is only required if the phone was used with a prior service provider.
This information applies to Vonage Preferred Phones.Add a Phone to an ExtensionSet Up by Super User or Account Administrator
*Sign in to the Admin Portal.
*Click Phone System, then click Extensions.
*Hover over the extension you want to manage and click the Pencil icon.
*Click Devices, then click Add Device.
*Complete the following fields:
ActiveMark to indicate the device is ready for use.Device NameSpecify an identifier for the device.Provisioning ModelSelect Yealink. If you save the incorrect model, use the following steps to correct:

*Click Add Another Device.
*Mark the Active box and enter a Device Name.
*Select the device you want as the Provisioning Model and enter the MAC Address.
*Click Save.
*Hover over the device with the incorrect Provisioning Model and click the Trash icon.NOTE: If three devices are assigned to an extension, you must click Remove Device before you can add another device.MAC AddressEnter the MAC Address, found on the label on the back of the phone. Refer to Duplicate MAC Address Error if you receive an error message.E911 LocationSelect the E911 location for the device.SIP/Authorization IDPopulated automatically.SIP PasswordPopulated automatically.Confirm PasswordPopulated automatically.Registrar/ProxyPopulated automatically.
*Click Save.
*Connect your phone to your network and power it on. If it was already powered on, reboot it.
NOTE: Your phone checks for available updates when it reboots. If an update is found, it can take up to 10 minutes to complete.
*Verify that your extension number displays on your phone once it is finished rebooting.
Extension DisplaysYour phone is now registered with Vonage service and is ready for use.Extension Does Not Display
*Hover over the device you created and then click the Pencil icon.
*Go to Phone Configuration and then click the Here link.
*Factory Reset your phone.Set Up by End User
*Sign in to the Desktop App.
*Click the Avatar (top left), then click Settings.
*Click Devices, then go to the bottom of the page and click Add Another Device.
*Complete the following fields:
ActiveMark to indicate the device is ready for use.Device NameSpecify an identifier for the device.Provisioning ModelSelect Yealink. If you save the incorrect model, use the following steps to correct:

*Click Add Another Device.
*Mark the Active box and enter a Device Name.
*Select the device you want as the Provisioning Model and enter the MAC Address.
*Click Save.
*Click Remove Device to remove the incorrect Provisioning Model.NOTE: If three devices are assigned to an extension, you must click Remove Device before you can add another device.MAC AddressEnter the MAC Address, found on the label on the back of the phone. Refer to Duplicate MAC Address Error if you receive an error message.E911 LocationSelect the E911 location for the device.SIP/Authorization IDPopulated automatically.SIP PasswordPopulated automatically.Confirm PasswordPopulated automatically.Registrar/ProxyPopulated automatically.
*Click Save.
*Connect your phone to your network and power it on. If it was already powered on, reboot it.
NOTE: Your phone checks for available updates when it reboots. If an update is found, it can take up to 10 minutes to complete.
*Verify that your extension number displays on your phone once it is finished rebooting.
Extension DisplaysYour phone is now registered with Vonage service and is ready for use.Extension Does Not Display
*Hover over the device you created and then click the Pencil icon.
*Go to Phone Configuration and then click the Here link.
*Factory Reset your phone.Factory Reset the Phone
You can factory reset the Yealink T, VP and CP series using either your phone or a web browser.From the Phone
*Press and hold the OK button for 10 seconds.
*Press OK again to confirm the reset.
*Press the down arrow key and then enter your Password.
Passwordadmin or <Vonage Business account number> or vonage
*Select OK.
Your phone reboots several times before the factory reset completes. Once completed you are ready to make and receive calls.From Web Browser
*Press the OK button on the handset 3 times and then jot down the phone’s IP address.
*Open a web browser on a computer connected to the same network as your phone and then enter the phone’s IP address in the Address bar.
*Sign in with the following credentials:
UsernameadminPasswordadmin or <Vonage Business account number> or vonageNOTE: Once setup is complete, your password is your Vonage account number.
*Click Settings (at top) and then click Upgrade (on left).
*Click Reset to Factory Setting.
*Click OK in the pop-up window to complete the factory reset.Your phone reboots several times before the factory reset completes. Once completed you are ready to make and receive callsDownload Vonage Business DesktopUpgrade Firmware Instructions
Yealink phones must be on firmware version 70 or higher.
NOTE: Before upgrading the firmware, refer to Preferred Phones to identify the most current firmware version. Use the most current firmware to guarantee all features function properly.Acquire Firmware Version
*Press the OK button on the front of the phone.
*Scroll down to line 3 - Firmware. The firmware version is identified by the second set of numbers, for example, 52.80.250.1Upgrade Firmware
*Go to Yealink Support.
*Select your Phone Model.
*Select and download the appropriate Firmware for your phone.
*Extract the firmware file from the ZIP archive.
*Acquire the phone’s IP Address by pressing the OK button on the phone and jot down the result.
*Open a web browser on a computer connected to the same network as your phone and then enter the phone’s IP address in the Address bar.
*Sign in with the following credentials:
UsernameadminPasswordadmin or <Vonage Business account number> or vonageNOTE: If you cannot sign into the web interface, see Troubleshoot Issues. Once setup is complete, your password is your Vonage account number.
*Click Settings from the top menu, then select Upgrade from the left navigation pane.
*Go to Select and Upgrade Firmware and click Choose File.
*Select the firmware file and press Upgrade.NOTE: The phone may take several minutes before the upgrade is complete.Update Time Zone
The timezone in your online account determines the time your phone displays, which an Administrator can set in PBX Settings. To manually change the time on your phone, use the following steps:
*Press the Menu softkey and then press Basic Settings.
*Press the Time & Date softkey and then SNTP Settings.
*Use the left/right arrows in Time Zone to highlight your selection and then press the Down Arrow button.
*Enter the following information and then press the Down Arrow after each entry.
NTP Server 10.pool.ntp.orgNTP Server 21.pool.ntp.org
*Use the left/right arrows to enable or disable Daylight Savings and then press the Down Arrow.NOTE: If Daylight Savings is set to Automatic, use the left/right arrows to select the Time Zone Name and then press the Down Arrow.
*Press the Save softkey to save your changes, or the Back softkey to cancel.Troubleshoot IssuesOne-Way or No-Way Audio
Disable SPI Firewall and SIP ALG.PCAP Function
Use the PCAP function to check SIP packets that are sent and received by the phone.
*Press the OK button to display the phone’s IP address and then jot down the result.
*Open a web browser on a computer connected to the same network as your phone and then enter the phone’s IP address in the Address bar.
*Sign in with the following credentials:UsernameadminPasswordadmin or <Vonage Business account number> or vonageNOTE: Once setup is complete, your password is your Vonage account number
*Click the Settings tab.
*Click the Configuration tab on the left.
*Start a packet capture (PCAP) with the Start button and end it with the Stop button.
*Select Export to save the captured packet log to your computer.Phone Not Powering On
*Verify power adapter is plugged into the base unit.
*Use compatible components for Power over Ethernet connections.Phone Displays No Service
Ensure you followed all steps in Add a Phone to an Extension.The Line Key Phone Icons are Gray
*Verify the phone is set up and connected to the internet.
*Ensure you followed all steps in Add a Phone to an Extension.
*Disable SPI Firewall and SIP ALG.Unable to Make Outbound Calls
*Verify the phone is set up and connected to the internet.
*Disable SPI Firewall and SIP ALG.Calls Drop After a Few Seconds or Minutes
Disable SPI Firewall and SIP ALG.Stuck ’Initializing Please Wait’
*Verify DHCP is enabled in your modem and/or router.
*Verify the phone is set up and connected to the internet.No Dial Tone after Phone Registered (lights green)Place a call using the phone’s speakerphone. If the call has audio on speakerphone, the handset may be plugged into the headset port or the handset may be defective.
Need the password to reset or log in to phone
*Hold down one of the Line keys for 2 seconds.
*Use the down arrow key to find Server (row 5). The password is the series of numbers in the server field.Reference Guides and Additional Information
SIP T20 User Guide
SIP T21P-E2 User Guide
SIP T28 User Guide
SIP T42G User Guide
SIP T46G User Guide
SIP W52P User Guide
EXP 40 (sidecar) User Guide
Yealink T48G User Guide
Yealink CP860 HD IP User Guide
IMPORTANT: Vonage Mobile will be discontinued on February 28, 2020. To avoid losing any existing call credits, they must be used before the discontinued date as no refunds are issued. Thank you for your business. It has been an honor to serve you.Vonage Windows Download
The Vonage Mobile app lets you talk and chat with other Vonage Mobile users worldwide for free*. You can also place low-cost international calls to landline and mobile phones in more than 200 countries by purchasing ’talk time’. Unlike our Extensions® App, you do not need Vonage home service to use this app.Vonage Business Phone
With the Vonage Mobile app, you can:
*Link your phone number to up to five other devices, then make and receive calls from any linked device, where incoming calls ring all linked devices.
*Share photos and exchange calls and chat messaging, including video, with other Vonage Mobile users for free.
*Add funds to your account to place low cost calls to more than 200 locations. Funds can be added from and shared across all linked devices.
Have a Vonage Home Phone? Download the Extensions® App and take your Vonage home phone wherever you go. There is no need to purchase ’talk time’ and any calls not included in your calling plan are itemized on your bill.Cost: Free.Vonage service is not required.
*Data charges may apply from your Service Provider.
**Inactivity Charge: Vonage Mobile will deduct a per month inactivity charge of $1.00 from your account after six (6) consecutive months of inactivity until the balance reaches zero. At Vonage’s sole discretion, we will make commercially reasonable efforts to notify you of this fee via SMS message, in-app notification, push notification, or email. You will receive email notification prior to the Inactivity Fee being placed against your account. Once you resume making calls, the Inactivity Fee is no longer assessed.Set Up and UseDownload Vonage Mobile App
Supported Devices
*
Apple 4 and higher (iOS 6 and higher)
iPad (OS 4.0 and higher)
Apple Wear Watch (iOS 1.0 and higher)
*
Android Phones (OS 2.1 and higher)
Android Tablet (OS 3.2 and higher)
Android Wear Watch (OS 2.0 and higher) Amazon prime movies download to laptop.
Download Instructions
*Go to your app store.
*Search for Vonage Mobile.
*Install the app.Set Up Vonage Mobile
Initial Setup on Primary Device
*Open Vonage Mobile and tap Create Vonage Mobile Account.
*Enter account details (Email Address, Password and Phone Number).
*Accept terms and policies then tap Create Account.
*Retrieve Activation Code from the text message (SMS).
*Enter code and tap Next. (On Androids, code is automatically populated.)
*Choose whether to allow access to the phone’s native Address Book/Contact list.IMPORTANT: If Don’t Allow is clicked, you can only place domestic calls and low cost calls to international phone numbers.

App UpdatesSome phones allow automatic updates for apps, meaning your Vonage Mobile app will update too. Otherwise, you must go to your app store.Link Up to Five Mobile Devices
*Download Vonage Mobile on the device you want to link.
*Sign in as an existing user using account details of the primary account holder.Purchase Talk Time
Credit AmountsPurchase talk time credits in increments of $4.99, $9.99, $14.99, $19.99 (up to $50).
On Apple, your credit never expires. On Android, your credit expires one year after purchase date.

Make a Purchase
*Tap More (iOS) or Credit Balance icon (Android).
*Tap Add Credit select talk time increment.Check Credit Balance
Tap More (iOS) or Credit Balance icon (Android). Credit balance is displayed at the top.Check Rates to Call a Contact
*Tap Contacts. Credit balance is displayed at the top.
*Tap on a contact name and the rate to call that person is displayed.Use of Android Wear Watch
*Respond to chat messages by choosing from five preset responses.
*Respond to chat messages using voice-to-text.
*Reject calls with a double tap and reply with an automated response.Use of Apple Watch
Minimum requirements for the Apple Watch is iPhone 5 with iOS 8.2 or later.
*Answer calls, including Call Waiting.
*Switch between Active and On-Hold calls
*Respond to chat messages using voice-to-text.
*Reject incoming call.
*Browse recent calls.
*Set a reminder to return a call.Video Calls and Chat Options Place a Video Call
*Tap Contacts.
*Tap the contact with whom you want to share a video call.
*Tap the Video icon. Send Chat Messages
Send Plain Chat
*Tap Chat.
*Enter contact or tap Message icon to select contact.
*Enter message and tap Send.
Add Attachments
*Tap Contacts.
*Enter contact or tap Message icon to select contact.
*Tap Paperclip icon.
*Choose to attach Photo, Video, Audio Notes, Location or Contact info.
*Enter message (optional) and tap Send.
Create and Send Group Chat
*Tap Chat.
*Tap New Group.
*Tap contacts to add to group and tap Next.
*Enter Group Name and optional Group icon, then tap Next.
*Tap Done.
*Enter message and tap Send.
Edit or Remove Group Chat
*Tap Chat.
*Tap group name.
*Tap Settings icon.
*Select option: Edit, Add Participants or Delete and Exit Group.Features and NavigationIncluded FeaturesDescribes Included FeaturesLink Five Devices
*Make calls from any linked device.
*Pick up calls on any linked device, where incoming calls ring all devices.Calls and Purchase of Talk Time
*Free calls (including video) to Vonage Mobile and Home customers.
*Call non-Vonage users by purchasing ’talk time’.
*Purchase talk time and use from any linked device.Chat Options
*Free chats with Vonage Mobile users.
*Attach photos and videos or take a photo or record a video to send.
*Share audio notes, location and contact information.
*Create and send group messages.Voicemail and Call Waiting
*Voicemail and recording (up to 60 seconds and sending of Video Voicemail.
*Call Waiting for iOS only. Referral Program
Referral Program awards referrers $1 credit (up to $10 life limit per account).Navigation Within AppContacts
*View contacts A to Z.
*Search for contacts.
*Click a contact name to call.Recents
*View call log.
*Click contact name to call.Keypad
*Dial a phone number.
*Choose a Call Setting for outgoing calls (U.S. phone numbers only).Chats
*Send chats
*Create and send group chats.More
*My Account
*Add Credit
*Rates
*Help Center
*Share Vonage Mobile
*Vonage Mobile Tour
*About Vonage Mobile
*Call SettingsHelpful HintsUse of Call Settings
You can set the connection (network) type used to place calls in Call Settings.
*Mobile Plan Minutes Only is best used in areas with a poor data connection.
*Quick Connection Settings provides you with the option to connect using Wi-Fi / 3G/4G (default) or your mobile plan minutes. Once set up under Call Settings, a Connection icon is available on the Keypad within the app.
To set up:
*Open Vonage Mobile App.
*Tap More.
*Tap Call Settings.
NOTE: If you are using Vonage Mobile with a non-US phone number, Call Settings is not available. Instead, when placing calls Wi-Fi is used and if not available, cellular data (3G/4G) will be used. This is similar to how incoming calls is handled.International Use
Make sure the Vonage Mobile app is set to Wi-Fi only by tapping More and then Call Settings. To avoid incurring charges from your mobile carrier, do the following:
*Turn the mobile phone Wi-Fi setting on.
*Connect to a Wi-Fi network and make calls.Download Vonage For PcLink More than Five Devices
You can link up to five devices to the primary account at the same time. If you want to replace one of the five with a different device, just sign out of the device you do not want to use, then link the new device as described (on left).
To sign out of a device, tap More and then tap About Vonage Mobile.Support for Smart Watches
If you cannot pair your Apple Watch or Android Wear with Vonage Mobile or notifications do not appear, contact the watch manufacturer for support.
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